FAST FIVE: Half Of All US Restaurants Are Struggling With Rising Labor Costs
Half Of All US Restaurants Are Struggling With Rising Labor Costs In the one year since New York City implemented a mandatory $15 minimum wage, businesses have been struggling with the increased labor costs, Fox News reported previously.
“It's not just the rent.” Bronx Chamber of Commerce president Lisa Sorin notes that the increase has hurt small businesses the most, while Manhattan employers and their customers can afford to pay more to compensate.
Fortunately technological innovations are offering restaurant operators a few ways to tackle some of the labor-related challenges identified in the study.
Mangers review the data in real-time so that any poor reviews in the making can be remedied before the guests leave the restaurant.
While technology seems to be addressing some of the labor-related pains, training and retention have ample opportunity for improvement as well.